Join Murray Robinson and Shane Gibson as they chat with Chris Jones from the Silicon Valley Product Group about the product operating model, emphasising the importance of cross-functional agile product teams.

He shares insights on transitioning to a product model. The value of rapid experimentation, product leadership and common pitfalls. And he discusses successful examples of product transformations at Adobe Cloud and Train Line in Europe.

Join Murray Robinson and Shane Gibson as they chat with Arnold Stroobach about the Buurtzorg organisation, which decentralised its management and administration to small cross-functional self-managed teams that deliver in-home medical care.

Buurtzorg is the Netherlands largest provider of home care with 16,000 clinical staff in more than 1500 local self-managing teams supported by only 50 admin people and 45 coaches at the company’s headquarters. Buurtzorg’s model allows the organisation to deliver health care at 40% less than traditional service providers with much better health outcomes and client satisfaction.

Arnold explains Buurtzorg’s origins methods, and success. Their team structure, responsibilities and roles. And the potential for other organisations to decentralise management to deliver services much more efficiently and effectively at scale.

Join Murray Robinson and Shane Gibson as they chat with with Woody Zuill about mob programming.

Woody explains the concept of mob programming where a cross-functional software development team focuses on completing one feature at a time. Woody describes how mobbing has increased the effectiveness of development teams he’s worked with by 10 times while rapidly increasing team learning, capability and skills. Tune in to learn about the practical implementation of mobbing techniques to improve your product development.

Join Murray Robinson and Shane Gibson as they discuss UX research with Dr. Nick Fine. Nick explains what to expect from a UX researcher, how to do user research well, and the challenges that researchers have to overcome to obtain valid results. Whether you’re a product manager, designer, or developer this episode is packed with actionable insights, real world examples and expert tips to enhance your understanding of UX research and its role in creating high value, digital products and services.

Join Murray Robinson and Shane Gibson as they discuss product management with John Cutler, famous for his newsletter The Beautiful Mess.

We dive into the purpose of product management as a driver of profitable growth. And we discuss how to use the north star framework to align your organisation around common goals. We examine how to use product roadmaps to communicate and prioritize plans and discuss how critical it is to be an open, honest, and effective leader. And finally we look at whether agile is critical or useless in product management. Join us as we uncover the insights and best practices product managers need to be more effective.

Welcome to our 100th episode.

In this episode, we talk about what we’ve learnt from our guests about agile, product development and leadership. We discuss what the podcast is about and why we started it. We unpack our critical take on fake agile and discuss agile leadership and product development. Join us as we take a deep dive into the insights, experiences and conversations that have shaped our podcast ovr the last 99 episodes. And here’s to another hundred episodes of cutting through the nonsense and bringing you the advice you need to succeed.

Join Murray Robinson and Shane Gibson as they discuss the Vanguard method with Ibbi Hussain, one of the founding architects of this revolutionary approach to organisation change. Ibi describes how the Vanguard method uses systems thinking, service design, and occupational psychology to make profound improvements to call center performance. Join us as we navigate through the philosophy of change, the importance of leadership. And practical insights into implementing sustainable improvement within organisations.